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I took off during Frist Friday's 3 months in a row and was unsuccessful in claiming any item. When I called them to complain, they just told me that it's our browser or the speed of the internet that's the factor. My husband is a software consultant and we have the...
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#1144557
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We went to a recent Vida presentation at Grand Mayan in San Jose Del Cabo and were lead to believe that their timeshare brokers (TRM) would be able to sell our other current timeshare in 3-6 months. TRM just contacted my husband and informed him that there is no...
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Anonymous
PEMCO

I assume TRM presented you with a contract to list your timeshare. For what period of time would your timeshare be listed? Did TRM indicate how they market their inventory? ...

I didn't like
  • That trm cannot guarantee selling our diamond resorts
#1138022
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I have written to Senator McCain, fellow Vietnam Veteran and the President to warn seniors about this outfit in the Travel Advisory for Mexico. Cut the snake’s head by warning future American victims. This is RCI Vidanta. RCI has had class action suits 2010 and 2017....
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PEMCO
PEMCO

When I attended the Members' Update in Playa del Carmen, Vida Vacations opened a Barclay Card account for me. this occurred AFTER I signed the credit card application form. ...

Anonymous
Frank

You didn't tell us anything about it.Complaint rating - confused

#1130824
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Short Review on July 21, 2016

Vida Vacations
#886462
Misleading ***-artist They hired a bunch of low lives from Canada to try to pitch a scam
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Short Review on June 15, 2016

Vida Vacations
#866108
1.0
Details
With all these complaints why no one is taking action? Can we start a class action lawsuit? I am willing to do this at any expense to bring these **** down. Vida is a scam and we all have the same complaints.
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Billing Practices
Cleanliness
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Diversity of Products or Services
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Location
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Quality of Accommodation
Quality of Food
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Value for money
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Vida Vacations Timeshare Review

Vida Vacations
#821906
3.0
Details
The contract Vida Lifestyles has you sign refers to full terms and conditions on their web site. But of course you can't leave the sales presentation to read them. Beware. The sales people DON'T tell you all the details. If they offer you the program just say no and ask for something else as an incentive. We love our Vida timeshare but beware of sales tricks.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website

Other Product Review

Vida Vacations
#813527
Enjoyed the tour of the residencies in PVR but the endless pass off to people was annoying. Too many interactions.
Comment
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Do not attend any timeshare presentations at any Grand Mayan, Mayan Palace, or any resort assocaited with Vidanta/Vida Vacations. I was in Cancun staying at The Westin Lagunamar. My daughter and I went acroos the street to the shopping mall there and made a big...
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Anonymous
PEMCO

The units available for $299 per week are almost always low-season.

1.0
I liked
  • Breakfast they gave me
I didn't like
  • Scamming people out of their hard earned money
#1110643
Reply to reviews
Do not have anything to do with this company. They promise you the moon in the presentations but only the contract matters. The contract does not guarantee that you can make a reservation so most of the time you cannot book in the winter even 6 months ahead of time....
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Anonymous
PEMCO

Vida Vacations MUST ensure you will receive a week each year, per your contract. I have never had a problem booking a week in January, which I request 9 months ahead. We’re ...

#1105423
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My husband and I traveled to El Cid Spa and Marina in Cancun in April of 2017 as a "free" stay after I agreed to upgrade my Vida Lifestyles membership to lifetime silver level at a significant price. We were pressured to attend a presentation and were told we would...
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I liked
  • Overall grounds and safe environment
  • Waiters
I didn't like
  • Being mislead
  • Deceptive practices
#1080580
Reply to reviews
I purchased membership in June in Puerta Vallarta. I was lied to and details were omitted like the $299 fee for Lifestyles. I am 70 years and they kept me in the presentation for over 7 hours. They both (sales manager and sales agent) promised a cover letter and list...
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Anonymous
Pablo

If you do not submit payment to the equity transfer company to retain transfer timeshares, the equity transfer company can be awarded judgment for the full equity credit provi...

Anonymous
PEMCO

PROFECO provides 5 business days to cancel your timeshare purchase. You have 10 Days to cancel the Equity trade-in

1.5
I didn't like
  • Misleading tactics false offers dishonesty
  • Deceptive practices
  • High pressure sale
#1070482
Reply to reviews
Visited Los Cabos in May 2017 and couldn't get out of the airport without siging up to go to a 90 minute presentation for Vida Lifestyles aka Vidante aka...too many to list. The presentation lasted for 6 hours. Very high pressure. Though my husband and I were not going...
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Anonymous
Pablo

In Mexico, you have 5 business days to cancel a timeshare purchase. I assume you are beyond the 5 days, so you will forfeit your deposit. I have been a member for 10 years. ...

#1063477
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We booked a discounted tour with a presentation through Vida. A 90 minutes turned into a 4 hours waste of time. It was raining on the day we booked the tour, so they cancelled it. Since we are leaving the next day, they refused to give us back the money we paid for the...
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Anonymous
Anonymous

From which company are you seeking relief (Vida Vacations OR the tour company)? Why do you hold the Defendant responsible for your departure date?

Anonymous
Anonymous

How is it you have concluded that they stole your money? I assume the tickets provided the terms & conditions for refund or replacement dates & time. Did Vida Vacations viol...

1.2
I didn't like
  • Stole my money
#1037881
Reply to reviews
Avoid them at all costs because if you don't it could cost you plenty of money. They have exceptionally smooth sales agents, who warm right up to you and draw you in like family. But know this...they started at 189K for 2 bedroom suite plus $1050 per week for 2 weeks...
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Anonymous
Anonymous

Funny how your refund takes two weeks to process but what you pay them posts within minutes.

Anonymous
Anonymous

It takes 2 weeks before you will see the charge removed from your credit card.

3.0
Playa Del Carmen, Qroo
#1021763
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