Not resolved

Same exact thing, here we are almost 2 years later and cant get emails even answered. We bought THE BLISS and when we got there we were put in a room full of mold and the building pretty muvh abandoned.

We complained the entire week and have been since. This is the worst mistake we ever made. We own bluegreen also and have never ever been mislead. This no pay if u dont use, is bulltoo.

Stay away.

We were given a email and as I said no one answers it. If u call they connexr you to someone else.

Reason of review: scammed.

Preferred solution: out.

I didn't like: Scammed.

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Dear "driver58",

Your comment has been brought to our attention.

We have confidence that together we can work-out an amicable resolution.

With that in mind, it is through hard work and dedication that we keep our members happy and we would like you to be a satisfied member as well.

Consequently, we look forward to continuing this dialogue once you contact us at or by telephone at 1-800-292-9446. The only way to assure that we get your message and follow-up is by reaching out to us directly; in that way we can also verify what contact information you are using, as all communications received through the proper channels are always responded in a timely manner.

We are devoted to provide the most spectacular vacations on the best beach locations available in Mexico and we hope you can give us the opportunity to reassure you of the great purchase you made.

Thank you for your consideration and we look forward to discussing this further with you. Sincerely, Alín Ginés Customer Support Representative.


Keep posting.....everyday if you can!

Send an email to Cirque du Soleil. Not that they have anything to do with creating your problem but just give them a heads up on the way their partner does business.

How's your rental program working out for you?

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