Review about Vida Vacations Vacation Ownership from Santa Rosa, California

48 of 196 Vida Vacations reviews

I went on a presentation at the Grand Mayan in Cabo and did not buy.After coming home received an invitation to stay for $399.(US).

We paid and have NEVER been able to us or get a refund.

I got scammed!!Not a good company to deal with!!

This review is a subjective opinion of a user.
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Price Affordability
Customer service
Facilities and Services
Location

Reason of review:
Not as described
Product or service
Vida Vacations Vacation Ownership
Review category
Hotels and Resorts
review #758947

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48 of 196 Vida Vacations reviews
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Anonymous

May 03 #1153370

Sounds like you had Alex, I did, and he is a 5 star lousy representative for Daniel Chavez. He should be demoted to the Sea Pack group. gary b jorgensen

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We invite you to contact us

Dec 31, 2015 #1086660

Dear anonymous user,
We were informed about your concerns and appreciate the opportunity to respond.
We truly regret to hear about the inconveniences you have experienced to enjoy your week and look forward to helping you plan your stay by reaching out to our Customer Care Center at customercare@vidavacations.com or by calling us 1 800 292 9446 for further follow-up.
We look forward to provide the very best care and support.
Thank you for your preference.
Sincerely, The Customer Care Team.

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