Santa Rosa, California
2 comments
Not resolved

I went on a presentation at the Grand Mayan in Cabo and did not buy.After coming home received an invitation to stay for $399.(US).

We paid and have NEVER been able to us or get a refund.

I got scammed!!Not a good company to deal with!!

Review about: Vida Vacations Vacation Ownership.

Review #758947 is a subjective opinion of a user.

1.8
Price Affordability
Location
Facilities and Services
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Vida Vacations?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1153370

Sounds like you had Alex, I did, and he is a 5 star lousy representative for Daniel Chavez. He should be demoted to the Sea Pack group. gary b jorgensen

We invite you to contact us
#1086660

Dear anonymous user,

We were informed about your concerns and appreciate the opportunity to respond.

We truly regret to hear about the inconveniences you have experienced to enjoy your week and look forward to helping you plan your stay by reaching out to our Customer Care Center at customercare@vidavacations.com or by calling us 1 800 292 9446 for further follow-up.

We look forward to provide the very best care and support.

Thank you for your preference.

Sincerely, The Customer Care Team.

You May Also Like