We actually booked our stay here through OUR FAVORITE vacation service, Global Discovery Vacations. When we found out we weren't beachfront, we asked to be.
We went. Turned everything down like 25x like you have to, and were on our way out of the door to transportation and with parting gifts.
Saleslady walks up to us with one last beg. Then a guy came up.
"We have a foreclosure. We will give you this foreclosure, WITH ALL THE THE THINGS WE PROMISED IN THE ORIGINAL PRESENTATION."
Complimentary (which I always thought meant free) cruise week, complimentary vacation week. Free upgrade to Grand Luxe at Puerto Penasco.
"This is a one time price. We will include the $99 yearly fee."
So I ask, "We get EVERYTHING just offered in the presentation? Forever? Because this IS a foreclosure right?"
So we grab it. Where can you get that for $1500?
Not at Vidanta. Or in our case, their other wing, Destinos.
Turns out, our membership expires in 2019, and the "complimentary" cruise starts at $799.
I wanted to use that "complimentary" week in Puerto Vallarta this past August. Called in, got the run around, and was told it would cost $599.
It gets better. I book through GDV at a rate too low to mention, in Puerto Vallarta in August. Same week.
Go through the infamous time share gauntlet at PVR, at the Vidanta people pull us aside, give us a bottle of tequila, and ask us to come to the resort the next morning. Since we're already "owners."
Long story short, this was nothing more than another presentation.
Remember what I said previously about expiration of membership?
It was at THAT presentation we found out.
They told us to our face that THEY screwed us, our whole "foreclosure" thing was nothing but a lie, and that our membership was actually just an introductory membership.
But we can upgrade you to something full for $55,000!
Trying to find someone to complain to to get our $1500 back that they admitted they lied to us in every way to get.
Product or Service Mentioned: Vida Vacations Membership.
Reason of review: Not as described.
Monetary Loss: $1500.
Preferred solution: Full refund.
I didn't like: Misleading tactics false offers dishonesty.