Vida Vacations, Grand Mayan in heavan, beautiful Cancun Mexico
Hi Jo Kelly,
My name is Jim Woodbury from Long Beach and would like to know who you were able to contact. I recently purchases from Vida in Beautiful Cancun Grand Mayan and I cant seem to get past the Customer Service Rep, even after repeated requests to speak to a supervisor. Without success I've been calling and sending emails to the sales department for a solid week to send me a letter I was promised to get out from underneath my other timeshare. Further delays (in 3 more days) will affect my credit since I was informed to put a stop payment ( $50.00 fee) on other timeshare.
Thanks Jo, I await your response.
Review about: Vida Vacations Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $6000.
Preferred solution: Deliver product or service ordered.