We posted last week about being lied to and Vida has met our verifiable complaint with silence. They can't deny we were lied to because we have proof. So they just hope that nobody will notice this post. Customer Service believes in ignoring problems rather that actually dealing with them.
Ours was their typical bait and switch routing with a side of healthy rental. They don't deny either one was used to induce us to buy because as I say I have proof. They know that going to Mexico and contending the lies is unrealistic. They string out the process so the consumer doesn't realize they've been sold something that's not even close to what you actually get until it's too late.
The contract is designed that way because they knew before they met us they were going to lie to. If you've seen the YouTube video The Philanthropist and is Mayan Empire you would know that it was a completely organized system to deceive. Just look at the rental list, then google each one of the agents...they go from bad to worse. Why in the wold would they send me this six months after we buy knowing it would be completely useless. It just gos to show they are not to be trusted!!!
We understand that they have changed the lies they tell..but the still LIE!! And we will continue to post here and other consumer sites to warn unsuspecting consumers about Vida's HUGE problem with telling the truth.
This reviewer shared experience about not as described and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Vida Vacations. The most disappointing about timeshare from Vida Vacations was do not trust them Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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